Brand Update : Cadbury rebrands Eclairs to Choclairs

Brand : Cholairs

Company : Cadbury India 

Brand Analysis : # 534

In an interesting move, Cadbury's has rebranded its eclair brand to Choclairs. The brand is now running a TVC communicating this rebranding. Cadbury have two brands in the Eclairs segment - Cadbury Dairy Milk Eclairs and Cadbury Eclairs Rich. 

According to Business Standard, echlair market in India is worth around Rs 1000 crore( 2011statistics) and is witnessing intense competition for share between the players like Nestle, Parle, Cadbury and Perfetti. It is estimated that Cadbury is leading the market with its CDM Eclairs.

What can be the possible logic behind the rebranding of a very well known brand ?

One reason can be to handle the issue of generic nature of the term Eclairs. As I understand, eclairs stands for the special type of candy and is used by all the players in  the market. So when a consumer ask for an eclairs, it is retailer that decides which brand to be given. So by changing the name of CDM Eclairs to Choclairs, Cadbury's expect that problem to subside and with the new TVC the brand is trying to teach the consumer to tell the new name Choclairs.

Watch the TVC here : Candbury Choclairs

Second reason can be to remove the endorsement of Dairy Milk from this category. In my earlier posts on this brand, it may be recalled that Cadbury's had earlier renamed its eclair to Cadbury's Dairy Milk Eclairs .In effect, the eclair was a Product line extension of Dairy Milk brand. Now the brand owners may want to restrict the use of Dairy Milk to the chocolate bar category. So since the endorsement is removed, the eclairs would need an identity and Choclairs has become a new independent brand. 

Third reason can be that Choclairs is the brand which is owned by Cadbury's and is a leading brand in UK and China. Choclairs was created in 1996. So this move can be seen as a global alignment of the brands by Cadbury.

The positioning of Choclairs in India is funny. The new brand's main message is that it will not stick on the teeth. The brand has  the tagline " jo dimag mein chipke, daaton mein nahi "  which translates to " It will stick to your mind and not on teeth ". I wonder why the brand has taken such an attribute in a rebranding exercise. 

It is true that eclairs have a tendency to stick to gum and teeth and may be the brand feels that it may be prompting many consumers away from the category. But as a tagline, I feel that the brand deserves a better treatment.

Related post

Eclairs : Brand Update

Read More

Nestle Alpino : To Love is to Share

Brand : Alpino
Company : Nestle

Brand Analysis : # 530

Nestle Alpino is the company's latest offering in the Rs 5562 crore Indian chocolate market. The premium end of this market is witnessing interesting action with Cadbury's Silk, Ferrero Rocher , Toblerone leading the fight. According to reports, 30% of the market is now consisting of premium chocolates.

Nestle always had been a laggard in the Indian chocolate market. After Kitkat and Munch, the company did not have any serious launches. It seldom fought the leader Cadburys and neither did it tried to respond to any of the launches from the market leader.

This year, Nestle stirred up the market with the launch of its premium offering branded as Nestle Alpino. Alpino has a striking resemblance to Ferrero Rocher. The packing and the product form puts Alpino directly pitched against Ferrero Rocher. That comparison gives the brand a premium image without any effort.

Nestle Alpino is being positioned as a chocolate that should be shared. There is a romance touch to this brand and this is highlighted in the launch campaigns.

Watch the TVC here : Nestle Alpino

Besides the product attributes like the chocolate bon-bon with creamy inside, what makes Alpino different are the love messages written inside the Alpino wrapper. There are more than 150 such messages inside the wrappers. This makes the brand a very cute affordable gift of love. 

Nestle has been investing heavily in boosting the distribution and POP promotions for Alpino and it is showing too. The brand is priced at Rs 25 a pack and the pricing is spot-on. Ferrero Rocher although is in similar price range has a perception of being an expensive product and this have prevented many from buying it frequently. But Alpino was able to create an image of an affordable luxury.

Alpino has all the potential to become a success in the Indian market and may eclipse Ferrero Rocher's brand in India. The fact that now Indian consumers are increasingly opting for premium chocolates rather than traditional mithai also favors product like Alpino. 

Read More

Brand Update : Gems wants you to Raho Umarless

Gems Surprise launched in 2010 is a poor cousin of Kinder Joy. The variant launched to fight the Kinder Joy  became a poor second cousin because of unimaginative gifts and poor campaigns.Last week my daughter demanded she wants a Gems Surprise but I flatly refused saying that the toy that comes with it may not be attractive  and we settled for Kinder Joy for Girls.

Now Gems Surprise has corrected the mistake by launching a new set of toys featuring the Panda which has been  the main character in Gem's campaign.
The variant is currently running a TVC featuring adults in line with the brand's strategy of targeting adults .

Watch the campaign here : Gems Umarless

The TVC is well made but one wonders whether there is some confusion regarding the targeting part of STP.

As I understand, Gems Surprise is fighting against Kinder Joy which is targeting kids. Now Gems Surprise wants adults to buy the brand and collect the toys. Now that is ridiculous. Expecting that adults would indulge in a product like Gems Surprise is imagination running wild. Now if the brand expects the kids to buy Gems Surprise by seeing the campaign is also a highly optimistic thought since the ad is appeals to adults rather than kids.

So this is another brand which got confused because of its own actions. The brand should have left this variant to kids. Infact my feeling is that Gems is beginning to alienate the kids and is not making right noises to get adults on board. 

Ideally the brand should have found some universal message that has appeal across age groups. Cadburys has done that with Dairy Milk. In the case of Gems, the brand is just saying that it is Umarless ( Ageless) but not saying Why ?. What Gems needs is the universal brand mantra that appeals to everyone regardless of age.

Related post

Cadbury Gems : changes segment

Read More

Brand Update : Cadbury Gems changes Target Segment

In a surprising move, Gems decided to re-position itself. The brand so far had appealed to kids suddenly decided to change the target market to  adults. This move is fueled by two campaigns now on air.

Watch the ad here : Gems Sculpture

                               Gems Lady

I am still wondering the logic behind this drastic re-targeting which obviously has to be backed by 

re-positioning. The brand now has the tagline " Raho Umarless" roughly translated to " Be Ageless" .The concept is that the brand encourages the users to enjoy life regardless of the age. Another perspective is that the brand brings the child in you. Although the concept ( although not new) sounds reasonable but the way the agency has executed it is nothing but atrocious. The fact that it is Ogilvy who has done this hopeless work makes it even more surprising. 

From the two ad, the ad featuring the lady is the most atrocious one. Neither the lady looks Child-like nor the hyperbole theme is interesting. The sculpture ad is predictable but still does not convey the brand's intended positioning. 

What is puzzling is the brand's reason for targeting adults. The brand sales may have been plateauing over these years and this may have forced the firm to think about the segments.It is true that Gems is seldom patronized by adults.This is a predominantly kid's chocolate but adults do indulge in it when he buys for the kids.

Some newsreport suggest that Gems has broadened the TG but  the advertisement message suggest that the brand has gone for a complete re-positioning and a change in the targeting strategy rather than broadening. 

While there is a logic behind the new TG, the brand failed to provide any compelling reason for adults to buy Gems. " Raho Umarless" is a weak attempt to attract adult to rethink the way he looks at Gems.Ideally the brand should have attempted a non-hyperbolic, real life enjoyment which would have attracted the TG. The brand is assuming that by looking at a campaign, the adults would indulge. But in my opinion, when repositioning, the brand needs to build salience. So it cannot afford to miss details like Why buy the brand and when to indulge in the brand. Those finer details are missing in the new campaign. 

It is also interesting to see that the brand is not trying to rope in youngsters but adults. Wonder why they chose to target 30 year olds rather than 20 year olds? Remember this is the company that built a brand like Cadbury's Shots in a short period of time. That magic is sadly missing in the ads. It pains when execution fails for a powerful brand like Gems that too when it attempts a repositioning. 

 Having said that the nostalgia of Gems is still there will hopefully drive the brand into adult's mind sans the hopeless repositioning execution. 

Related brand 

Cadbury Gems

Read More

Choc On : Khaas Mithaas

Brand : Choc On
Company : SK Industries

Brand Analysis Count : # 511

SK Industries which is a player in the food processing and beverages sector launched a new brand in the highly competitive confectionery industry. The brand Choc On  which competes with the like of Cadbury Dairy Milk will be vying for a pie in the Rs 2000 crore chocolate market ( source : Exchange4media).

The brand has roped in Katrina Kaif as the brand ambassador and the launch ad is now running across channels

Watch the ad here : Choc on ad

The endorsement from Katrina has given the brand instant eyeballs and ofcourse curiosity about the new brand's aggressive marketing practice. 

The brand is positioned ( as usual) on the basis of irresistible taste. According to media reports, the brand wants to deliver 'ultimate delight in chocolate' to the customers.

The target segment for the brand is of age group 9-16 years. 

The theme of the ad is " Dreams Meet Reality " but  I found it really difficult to understand what the ad really meant. Katrina plays the part of  Cinderella and Red Riding Hood in the ad.  Choc On has the taglne " Khaas Mithaas " roughly translated to " A very special chocolate ".

Apart from Katrina Kaif, there is nothing much being said by the brand about itself. Since it is a new launch, I had expected the brand to say something about itself in terms of what it is and how it is different from others. But the ad fails in the primary responsibility of establishing the credentials of the brand. The fact is that Choc On relies heavily on the brand ambassador for credibility. And the endorsement of Katrina definitely will give some credibility to the brand. 

It is interesting to note that in this digital era , the presence of Choc On is almost nil in the web. There is no brand site nor any information about the brand owners.  

Having said that, Choc On has done a right thing by picking a high profile celebrity for the launch campaign. The presence of Katrina gives the brand instant visibility and prompt consumers to try the brand.  

The brand could have done more in the launch phase by talking more about itself in the ad. The ad is filled with visuals and rest is left to the imagination of consumers. Since this is a new brand from a less known brand owner, more communication could have been included in the launch phase with regard to the brand attributes.

Read More

Brand Update : From Kajol & Croc To Kareena & Bear

Alpenliebe, the brand which redefined and rejuvenated the sugar candy market has come a long way since its launch in 1994. The brand recently launched another sub-brand 2Choco with huge promotional noise. The new eclair brand came into limelight because of the endorsement from Bollywood diva Kareena Kapoor.  The launch also marks the entry of Alpenliebe into th Eclair category.

Watch the ad here : 2 Choco

The alpha-numeric branding signifies that this eclair has two chocolate flavors ( source : website).

So what is now Alpenliebe ?

From a very simple caramel based sugar candy which was positioned on the basis of taste and irresistible lust for more, the brand is now , a candy ( three flavors), lollipop, flavor filled candy - Creamfillz and Mangofillz sub-brands and now an eclairs.

Infact the brand has become an Umbrella Brand endorsing different products in the same confectionery category . So when you ask for Alpenliebe from a shop, you may get any of these products !!

In my opinion, the brand owners needlessly extended this powerful brand for incremental sales benefit.According to reports, Alpenliebe alone was around Rs 160 crore and may be these franchises may help the brand show more worth but the core brand Alepenliebe will suffer because now the brand means many things.

Take the case of the new brand 2 Choco endorsed by Alpenliebe. What prevented Perfetti to launch 2choco as an independent brand ? If it could afford Kareena , then it would have enough money to build a powerful independent chocolate eclair brand. But it chose the easy way of making it endorsed by Alepenliebe which may have helped the new launch and trial but at the expense of making the brand architecture of Alpenliebe complex.

The positioning of the original Alpenliebe and the new Alpenliebe 2Choco are poles apart. 2Choco has the tagline " Love and Share " and Alpenliebe has " lalach Aaha Laplap " ( means some crap in Hindi). It has to be seen whether Kajol will continue endorsing the original Alpenliebe candy. Perfetti earlier launched a brand Chocoliebe in the eclair category but does not met with much success. Alpenliebe 2Choco is also a premium play since the brand is priced at Rs 1/- price point.

The launch ad for 2 Choco is amusing and I don't understand why Alpenliebe franchise is fixated about the combination of Bollywood Divas and animals. Earlier it was Kajol and Croc , then came Kajol and Apes and now it is Kareena with a polar bear.
I have a feeling that the Alpenliebe brand itself is getting confused interms of positioning and the reason is the large number of diverse product forms it endorses. The confusion is going to be more if the brand owners decides to extend it further.
Alpenliebe was a powerful brand and it is being weakened by the brand owners just for the sake of convenience.
Related brand
Alpenliebe

Read More

Brand Update : Cadbury Eclairs Moves Up the Value Chain

2011 was an eventful year for Cadbury's Eclairs. The year saw the brand trying to move up the value chain by launching a new variant Cadbury Rich Brownie Eclairs. The move is significant because the brand has done an upward line stretch since the new variant is priced at Rs 2/-.

Cadbury's Rich Brownie variant is a significant move in the Rs 950 crore candy market where the most popular price point is Rs 1/- and  50 paise. The marketers were reeling under margin pressure because of a rise in the input costs at one hand and the price sensitive consumers at the other end. The problem was aggravated by the price competition from Nestle and local brands. Cadbury's still hold market leadership in value terms in this market while losing out the volume leadership to Nestle.

2011 also saw some changes in the positioning of Cadbury's Eclairs. The brand which earlier had the positioning of Doob le Zara ( which meant- immerse in taste) changed the tagline to "Get Lost".

Watch the ad here : Get Lost 
Cadbury's launched the Rich variant with the positioning of Chocolate Fountain. The brand adapted this from the earlier campaigns of Cadbury's Dairy Milk Eclairs' Chocolate Bomb ads. Instead of the heads exploding as bombs, in the Rich variant's ads, the heads explodes into fountains.

Watch the ad here : Cadbury's Rich Eclairs

Since the brand is priced high, the target market for this variant is older customers- the teens and youngsters.

While the new variant is banking on the chocolate fountain, the original Cadbury's Eclairs is experimenting with the " Lost in Taste " proposition. The creative brains finally came up with the tagline " Get Lost". For the first time , a brand is telling the customers to " Get Lost ".  May be the creative guys told the client  to " Get Lost " and client mistook it for the tagline and approved it !
The new tagline is far below the average creative standards for the reason that another brand from the same company i.e 5 Star is having the same positioning. It is common sense that it is not advisable for two brands from the same company to have same positioning. Positioning has to be unique and should not be shared unless it is a branded house. The entire campaign has a negative tone coupled with the tagline which itself is negative.
According to newsreports, the Rich Brownie variant wants to create a space for itself in the market which will convince the customer to pay higher price for the new variant.
Although nobody will have any doubts regarding the quality of these products, the campaigns for these two variants does not match the brand's real worth. Cadbury's have always known for its breakthrough campaigns. The recent ads for Silk, Shots , CDM all were of high quality creative executions. However, the ads for the eclairs does not match the standards of its siblings. What difference is there between the Chocolate Bomb and Chocolate Fountain  ? What difference is there between 5 Star and Get Lost campaigns ? Rather these come across as lazy cut-copy works.

Related Brand
Cadbury Eclairs

Read More

Brand Update : 5 Star Lost in Amnesia

5 Star has a special place in the Rs 2000 crore Indian chocolate market. The unique caramel filled chocolate has been a favorite among kids who wanted a legitimate break from the usual chocolate bars. Over the last few years, 5 Star has been adopting a consistent message of " Lost in the taste " but losing the bigger picture as far as positioning and targeting is concerned.

It was in 2009  that 5 Star adopted the positioning of " Jo Khaye , Kho Jaye " meaning "lost in taste " where the basic plot is that the 5 Star lover suffers a temporary amnesia after eating this delicious product. The idea was good as the brand was always claiming superiority in taste and its USP was always the taste. One major change the brand was made was regarding the target group. 5 Star began addressing the adult chocolate lovers just like its counterpart Dairy Milk. All the characters in the ads of 5 Star was grown-ups while the message was universal. 

Then came the two protagonists ,Ramesh and Suresh, who were long-lost friends meeting in a small shop. From then on, 5 Star's entire brand was centered around these two characters. Sadly the quality of the creative has gone alarmingly down and in the name of humor, the entire brand personality was projected akin to idiotic. 

Watch the latest campaign here  : 5 Star Tailor ad

Although the ad was meant to tickle your bone, the protagonists here being  projected as sort of idiots is sad for the brand. In pursuit of humor, the brand forgotten what it wants to convey with respect to brand persona. 

The brand needs to be congratulated for its consistency with the message but it should not get carried away with the message .

Why I am concerned about the portrayal of the main characters is that in the first ad featuring Ramesh and Suresh, both were normal guys meeting each other and unknowingly lost in the taste of 5 Star. But now both these characters are portrayed as idiots ( by their look and behavior) and I feel that without eating 5 Star, they would behave in the same way. 

If these guys reflect the 5 Star users, then the brand has landed itself in a bad position. Although the ordinary consumer may not think as cynically as the author of this blog does, the brand needs to careful in the portrayal of the main characters of the story.

And why forget kids ? 

Related Post

5 Star

Read More

Brand Update : Mentos needs Mentos

Mentos recently launched a new variant Mentos Watermelon flavor. The brand is currently running a campaign for the new variant. Mentos has been a very interesting brand because of the unique product features and famously humorous campaigns. The tagline " Demaag Ki Batti Jalao " has been one of the most famous taglines in the Indian context .

The new ad somehow was way off the creative standards that the brand had set for itself.The ad features a young man using a watermelon carved as a helmet to evade a traffic police check really tests the common sense of the audience.

Watch the ad here : Mentos Watermelon ad 

The policeman's expression of  " what the hell " sums up the creative execution of the positioning of the brand in this campaign. The protagonist of the ad looks like an idiot wearing that watermelon helmet and the only saving grace being the " yeh Jawani " song.

I used to look forward to Mentos' ads because there was refreshingly new ideas that were being tested in those campaigns. From the campus to the last animated ad, Mentos ads were bang on the positioning of a " refreshing chewy". The current campaign really lacks the standards of the early campaigns.

For a brand like Mentos, each of these ads are important for two reasons - the brand does not have too many campaigns in an year. Typically it is one or two ads. Those ads usually are very good and is often used again and again throughout the year. Second reason is that consumers expect really high quality creatives from this brand which boasts of being a " brilliant " brand. So in this case of watermelon flavor, the agency failed to deliver a quality creative. 

Related Brand

Mentos

Read More

Nestle Bar One : Kaafi Hai ? Not Enough !

Brand : Bar One
Company : Nestle India

Brand Analysis Count : # 484

Bar One is a brand which was languishing in the product portfolio of Nestle for around two decades. The brand recently got some attention from the owners and its future is being rewritten. Bar One was launched in India in 1991 ( in some sources its given as 1994). The brand when launched was positioned as an energy /snack bar- some thing that you can eat in between times.

Bar One initially was well promoted by Nestle so much so that at one point in time, Bar One had a market share of around 5 %.But Nestle's attention soon shifted to non-confectionery items and Bar One was pushed aside interms of strategy and investment. I still remember the old Bar One jingle
Nestle Bar One Ba Ba Bar One
For those in between times ......

Later the brand had the tagline " Get More Out of Life " ( see the storyboard)

Bar One is a caramel based chocolate which has naugat and chocolate similar to Cadbury's 5 Star. The brand was positioned as a high energy funky chocolate which is essentially a small snack. The brand was well ahead of its time especially in the Indian market with respect to positioning. Indian consumers were not familiar with the concept of chocolates as a snack when Bar One was launched.

Second factor is the weak positioning of Bar One. Infact Bar One did not had a powerful positioning compared to the competitor . The focus on "energy bar" was too early for the Indian market. Later the company itself ditched the brand by stopping brand promotion.

Bar One in terms of brand competition competed with Cadbury 5 Star. 5 Star had tremendous brand power during the nineties and Bar One could not hold out with the competition. How ever Nestle did not kill the brand but put it on the sidelines. The interesting part is that the brand was available in the retail outlets even when the brand was silent in the media.
The major reasons ( in my opinion) for the brand's lackluster performance are Packaging and Positioning. The earlier packaging was dull compared to the 5 Star's golden packaging. The package for confectionery is significant because this is a product that is bought impulsively and the packaging conveys a strong cue for the purchase. 

In 2010, the brand was relaunched with a new packaging and price. The new packaging is bold and lot of golden color splashed across it. After a long while, the brand had a reasonably attractive packaging. The relaunch also saw a new positioning for the brand. The brand sadly messed up on the positioning in the relaunch also. The brand came out with very poorly executed campaign positioning Bar One as a chocolate that will attract girls !!!

Watch the ad here : Bar One 

The brand now has the tagline " Kaafi Hai " meaning " Its enough ". I really don't understand the connection between the brand and the tagline. One notion can be that Bar One is enough to satisfy your hunger ? Anyways the ad series with the new tagline may not be enough to lift the brand's fortunes. But the strong presence at the retail outlets coupled with the tendency of consumers to try out different brands will once again add more sales for this brand.
Bar One desperately needs investment in serious brand building. The brand is capable of building a position in the market dominated by Cadbury's brands. Bar One also has strong recall among the consumers backed by better taste and reasonable pricing. It needs more focus on developing a meaningful positioning . 5 Star has already owned up the " Taste" platform . The current campaign of Bar One is below average and will only make matter worse for the brand. 

Read More

Brand Update : Alpenliebe is no longer a candy its also an Eclair

Alpenliebe, the flagship candy brand from Perfetti VanMelle (PVM) recently launched Alpenliebe Eclairs.The brand which pioneered candy ( more specifically deposited candy) segment in India is no longer a candy brand.

PVM has been experimenting with Alpenliebe for a while now. Ever since the launch in 1995, the brand saw may product-line extensions and campaigns.

The brand over these years launched lollipops, different flavors of Alpenliebe and also extensions like Creamfills and Mangofillz Alpenliebe. Consumers willingly accepted these variants making Alpenliebe market leader in the segment.

Along with the extensions, PVM extended the equity of the brand to other confectionery segments through secondary associations. The brand launched Chocoliebe in the eclair category drawing equity from Alpenliebe.

The brand also saw some clutter -breaking campaigns in its life so far. The brand was launched with the positioning - Simply Irresistible. The brand used the messages like " Jee Lal Chahe ,Raha na Jaye " and finally to " Lalach Aha Laplap".

The brand then introduced Kajol as the brand ambassador and along with the animated alligator - Mr Munch began promoting Alpenliebe aggressively. In 2010, the brand launched another clutter-breaking campaign which saw Kajol doing a role reversal of sorts. The ad featured a theme where the role of human and monkey were reversed . Kajol took the role of a monkey and Madaari ( master) was a monkey ( detailed plot here)

Watch the campaign here : Role reversal

The latest move of Alpenliebe to launch eclairs was a complete surprise. First thing is that the launch of Alpenliebe eclairs completely changed the character of the brand. The brand now is no longer a candy. In a branding perspective, this is significant. It is just like Horlicks launching noodles. Horlicks no longer is an energy drink. So Alpenliebe has become a brand that endorses many confectionery products including eclairs, sugar filled candy, cream filled candy and lollipops.

Secondly, the brand now competes with Chocoliebe which is the eclair brand from the same company. So higher chance of cannibalization happening for PVM.

Although the core Alpenliebe brand has been consistent with the positioning of " Irresistible Taste", the product-line extensions were having different positioning. For example -

Lollipop has the tagline " Lagay Raho"

Creamfills has the tagline " Kuch Alagh"

Mangofills has the tagline " Mango ka Tinku".

This shows that Alpenliebe is not maintaining a consistency in the core positioning. For an umbrella brand, consistency of core brand message " Simply Irresistible " is vital and this message should run through all the campaigns of the extensions.

Eclairs however has maintained the irresistible taste as the positioning. But the launch campaign is horrible.

Watch it here : Alpenliebe Eclairs

I feel that the ad agency was told to create a funny commercial and they tried and failed miserably. Alpenliebe Eclairs has the tagline " Chocolatey Laila " which I think is a tagline that may not have much life in it.

Having said that, there is a business logic behind the launch of eclairs. Confectionery marketers are faced with the issue of consumer price- fixation. The market is highly price conscious. Candies are now priced at 50 paise and all efforts of marketers to make consumers pay more has failed. Alpenliebe Eclairs is an attempt by PVM to trade-up the pricing ladder. The Rs 1 eclair will add more profitability to Alpenliebe portfolio and eclair is a high growth category in this industry.

Related Post

Alpenliebe

Read More

Candyman : Kuch Bhi Karega for Candyman

Brand : Candyman

Company : ITC

Ad Agency : Draft FCB Ulka

Brand Analysis Count : 462

Candyman is ITC's ambitious foray into the Rs 2300( approx) crore highly competitive Indian confectionery market. The brand which was launched in 2003 is fighting for its share in a unique way .

Candyman, as the name itself describe ,was born as a hard-boiled sugar candy product. The brand was launched first in fruit flavors - Fruitee Fun variant which came in banana, pinapple, orange and mango flavors.

Candyman was launched with a campaign featuring a naughty boy and a cartoon boy as the central characters. The campaigns revolved around the fight between the real and cartoon boys for Candyman.

Watch one campaign here : Pool Fight

There was a problem with the ads because there was a chance that the fight between the two boys would scare the primary audience (kids). Although the ads meant to portray friendly competition for Candyman, the scenes of the ad showed very bitter, deadly fights between the characters. For example , the ad where the boy trying to drown the cartoon character cannot be taken in a light spirit. Since the cartoon boy was perceived to be a representative of Candyman, the ads portrayed the brand in a negative light .

Soon the ads were changed to portray friendship between the cartoon character and the real boy. The brand realized the negativity of the first theme and corrected it in the following campaigns.

The brand was positioned as a candy/confectionery which is irresistible and adopted the tagline " Kuch Bhi Karega for Candyman " translated roughly to " Will Do Anything for Candyman ". The brand was targeting the kids (naughty types) who seek delightful candy experience.

Usually while choosing the brand name, one has to be careful not to choose names which restrict the brand's movement across categories/product lines. In the case of Candyman, the brand name obviously suggested that the product is a candy. Candy is a product form which belongs to hard-boiled confectionery. So theoretically, it would be difficult for Candyman to launch anything other than candy because of the association of brand name to the candy category.

But the brand defied that rule and launched a slew of flavors and variants that transcended the boundaries of candy and chocolate .

The strength of Candyman was its relentless innovation interms of flavors and variants. Some of the variants of Candyman is given below :

Candyman Natkhat Mango

Candyman Maha Mango

Candyman Echlairs

Candyman Mangolicks in 2007

Candyman Toffichoo Strawberry in 2009

Candyman Lacto Creme center in 2008

Candyman Butter Scotch licks

Candyman Choco Double.

These large number of choice together with the strong ITC distribution network gave Candyman enough room for growth.

Some of the campaigns for the variants was quite successful. One of them was the Natkhat Mango TVC which was well received by the viewers.

This is one candy brand that does not believe that it should only be a candy in its entire life. Thus came Candyman Echlairs and followed by Candyman Choco Double. These chocolate products directly competed with Cadbury Echlairs not only in the market but also through the campaigns.

Cadbury Echlair when released the campaign " Chocolate ka Sweet Bomb" , Candyman countered it with the Choco Double spoof . ChocoDouble came with the tagline - " No Waiting for Chocolating " taking on the Cadbury Dairy Milk Echlairs ' ads.

Candyman's variants have a different personality and slogans but also shares the common tagline. The large number of variants has its advantages and disadvantages. The advantage is that consumers ( kids) will be delighted with choices and there is always some excitement with the brand. The negative side is the proliferation of the product line extension can create challenges interms of brand promotion. At a given point of time, how will the brand manager allocate the promotional budget among these variants ? Which should be promoted more ?

To manage such large number of variants/flavors, Candyman is adopting a very smart brand-portfolio strategy. Currently the brand is using a strategy where Candyman will eventually become the endorser brand while there will be individual primary brands for various variants. For example in the packaging of Choco-Double Echlairs, Candyman is the endorser brand and Choco Double acts as the primary brand. Candyman brand name is displayed in small fonts while Choco-Double in larger fonts.

Candyman has the powerful backing of ITC's cash power and distribution strength. It has not yet being able to move into the top position of the confectionery market yet. But with the aggressive new product strategy together with high profile promotions make Candyman a brand to watch for.

Read More

Brand Update : Hajmola Repositions as Audio Candy

It has been a while since I updated about Hajmola Digestives. The most significant development happened last year ( 2009) when the brand undertook a major repositioning exercise . The brand started calling itself an Audio Candy.

Hajmola which is a unique digestive tablet is a very powerful brand. This Rs 1 billion brand has been able to stay relevant in the consumer's mind through consistent campaigns and some smart distribution strategies. Hajmola digestive tablet is now selling approximately 2.5 crore tablets daily.

Hajmola is known for its unique taste ( Khatta Meetha taste ) and the taste has been its USP ever since its launch. The unique taste with its digestive properties made it a post-meal habit of many Indian consumers.

While Hajmola tablets are consumed for its utility, candies are a different ball game altogether. Candies are consumed for fun rather than utility. Hence Hajmola candy should be positioned more on the fun side rather than the utility . Hajmola has already established itself on the utility ( digestive ) platform , the challenge was to put fun aspect to it.

Dabur then found a very smart way of putting fun into this digestive. The brand named itself an Audio Candy. The name is derived from the insight that the Zingy Tangy taste of Hajmola in your mouth will be accompanied by a lip-smacking sound. The idea of Audio Candy was born.

The concept of Audio Candy was reinforced by the campaign that followed

Watch the ad here : Hajmola Audio Candy

The idea of Audio Candy is a very smart idea which communicates the positioning of unique taste in a very fun filled manner. The TG - mainly kids will like the concept of the audio candy. And the concept makes the USP of Hajmola difficult to copy. Along with the repositioning , Hajmola also launched a couple of variants like Imli and Kachcha mango which gave more reasons to buy this product.

It is interesting to see the evolution of Hajmola from a functional tablet to a fun filled candy. The brand has successfully extended itself to a larger market but retaining its core strength and not diluting the utility for which it is loved for.

Read More

Brand Update : Mentos Becomes a Chewing Gum

Perfetti van Melle ( PVM) has introduced another product line extension for its highly successful brand Mentos. The launch of Mentos into the Rs 600 crore chewing gum market throws in lot of questions regarding the basic logic of this strategy.

Mentos has been a unique brand in the Indian market. The brand carved out a special place of itself through the product characteristics as well as through some very humorous campaigns. Unlike other candies /chocolates, Mentos was a chewy confectionery which blended the properties of candy and chewing gum together. The product had a sweet crest and a gum like inside. The brand was a welcome break for all those consumers who looked for something new. It also appealed to those consumers who disliked the inconvenience of the chewing gum but would like to have something they can devour for a longer period of time.

Mentos was also popular because of its clutter breaking campaigns. The tagline " Dimaag Ki Batti Jala De " was one of best taglines I have seen in the marketing world. The brand also came out with very cool campaigns which made Mentos a very popular brand.

The launch of Mentos Chewing Gum may be in line with the company's global product strategy. In other markets, PVM have a chewing gum extension for this brand. Having said that I am little skeptical about this extension. Primarily because of the issue of cannibalization.

Mentos will compete with PVM's own brands like Center Fresh and Happy Dent. Center Fresh will be the one who will be facing the competition from Mentos. I don't understand the feasibility or the logic of bringing in one more brand into category where another brand is present.

Another aspect which worries me is the possible dilution of the position of Mentos as a chewy confectionery. One of the key differentiator for Mentos was the swallow-able chewy nature and through the launch of a chewing gum invariably dilutes that position. Now a consumer cannot order Mentos and then just eat it. He may have to check whether it is a chewing gum or the original swallow-able Mentos. Otherwise he will be in trouble .

Now what is Mentos ? a swallow-able chewy or a chewing gum or both ??

In the launch of this variant, PVM has done something which was unthinkable - blatantly importing a television commercial and changing the voice-over and putting it in India.

Watch the launch campaign here : Mentos Chinese

PVM was a poster boy of the Indian advertising world because of the creativity it had extracted from the ad agencies. The ads for Mentos, Happy Dent, Chlor Mint were all glorious examples of creativity. But here the company chose the easy way of copying an ad from other market and pasting it in India. I wonder why PVM did such a sub-standard move for a power brand like Mentos.

The ad itself is disgusting . The ad does not create any sort of rapport/connection with the Indian consumers as such. The brand had moved several notch below the established brand image through this campaign.

The launch of Mentos Chewing gum seems a half-hearted effort of PVM to increase the market share of Mentos. The way the product is launched points to the short-termism winning over the long-term brand building strategy which PVM earlier adopted.

I think that the brand owners did not eat Mentos while thinking about this launch. Eat Mentos and " Dimaag Ki Batti Jalao ".

Related Brand

Mentos

Read More

Brand Update : Tic Tac moves from Hello to Refreshment

Tic Tac , the mint confectionery brand from the Ferrero group has gone for a new positioning. The brand has changed its positioning from " Conversation Starter " to a " Refreshment that needs to be Shared ".

The brand had gone for a similar repositioning in 2008 when it adopted the tagline " The New Hello ". The brand was then positioned as an " ice-breaker" or " Conversation Starter". The brand after two years is embarking on a new communication route.

Tic Tac is a unique brand. The shape, taste and packaging sets this brand apart from the rest of the mint-based confectionery brand. The brand has also gained good penetration interms of distribution.

The uniqueness of the brand has poised certain positioning issues for the marketer. Since the brand is different from the conventional mint-based products, the positioning should also reflect the uniqueness. Polo is a brand that has used its unique form to its advantage by its positioning based on the " Hole " factor. Tic Tac ideally should have discovered some smart way of communicating its uniqueness. But so far it failed to do so.

Tic Tac so far has not able to find a differentiated communication platform that reflected the uniqueness of the brand. That is the reason why this brand failed to came out with any clutter-breaking campaigns.

The current campaign and the positioning is no better. Infact it is worse than the earlier proposition of " The New Hello ".

Watch the new ad here : Refreshment to be shared

The theme of a group of bored youngsters breaking into ecstatic dance after consuming the product is an idea from pre-historic era. The new positioning based on " Sharing " is also not capturing/communicating anything unique about Tic Tac.

The brand globally had the positioning statement " Its not just a mint. its a Tic Tac " which is a very powerful positioning platform. I wonder why the brand discarded such a powerful statement and settled from something sub-standard ? It has to be mentioned that the brand also adopts the concept of " Sharing a Tic Tac " in the values but it is not the primary talking point. The current global theme for the brand is centered around " Refreshment " but in India , the brand failed to reflect any of the original brand values.

The new campaign and the positioning of Tic Tac is a big letdown. The brand lost its USP of shape, taste and freshness in the current campaign. I think the brand should first talk about why use it and then talk about sharing it.

Related Post

Tic Tac

Read More

Brand Update : Cadbury Dairy Milk For Shubh Aarambh

Cadbury's Dairy Milk has recently launched a new campaign " Shubh Aarambh" ( meaning Auspicious Beginning ). The campaign is the refined version of the earlier Payday campaign which evoked mixed response from the Ad analysts and consumers.

The Shubh Aarambh campaign reinforces the occasion based positioning of Dairy Milk. The brand has been trying to position itself as a symbol of enjoyment and celebrations. Indians have the tradition of sharing sweets on auspicious occasions and also when one initiates a venture/activity. Whether the activity is small like writing an exam or huge like starting a company, sharing of sweets is an integral part of the event. The belief is that good things happen when one starts a venture on a positive note ( like sharing sweets).

Dairy Milk very cleverly captured this tradition and incorporated into its brand story. The new campaign takes the brand to the center of this tradition linking Dairy Milk to Sweet and Auspicious Beginning.

While the previous PayDay campaign was a narrow interpretation of the occasion based positioning , Shubh Aarambh has given the brand a broad playing ground. In my opinion, the brand has hit upon a really great Big Idea. The concept is very much Indian and offers huge opportunity for creatives to weave great stories for the brand.

Watch the launch ad here : Shubh Aarambh

The concept also gels with the brand's tagline " Kuchch Meetha Ho Jaye ". The launch campaign is targeted at younger generation and hence the brand added a little humor and twist into the campaign.

Shubh Aarambh is a great idea for this great brand. It will be interesting to see how Dairy Milk milks this idea to the fullest.

Read More

Brand Update : Gems Does a Kinder Joy

Gems recently launched a new variant Gems Surprise. The product is a new pack of Gems that comes with a surprise toy inside. The new variant is in the shape of a ball attractively packaged. Right now Gems Surprise will contain Ben 10 toys. The new variant is priced at Rs 30.

Gems Surprise is inspired ( copy ?) by the Kinder Surprise . Kinder Surprise has met with success in the Indian market. I do not have the figures but as a consumer, I have been a regular buyer of this product so are my friends.
The consumer acceptance of the Kinder Joy may have been the reason for the launch of Gems Surprise.

Kinder Surprise was never a competition for Gems. Kinder Surprise has created different niche where Cadbury does not have a presence. Cadbury does not want any product to rule any part of the chocolate market that easily. Through Gems Surprise, Cadbury is addressing the industry competition.

There is no product in Cadbury's brand portfolio that is similar to Kinder Surprise. Gems was chosen because it is a unique brand with lot of equity among the consumers. The form factor of Gems also made the brand worthy of being a competitor for Kinder Surprise.

Gems Surprise is going to create holes in the Parent's pockets. Gems was always affordable and right product to buy for the Kids. Gems Surprise priced at Rs 30 is an upward stretch for the brand.
The question is whether the consumer will buy Gems for Rs 30 because there is a gift free with it ? For all those customers who has been buying SKUs of Gems for Rs 5 and Rs 10 may find it difficult to justify the purchase of Gem's Surprise at Rs 30.

What I understand is that the product ( chocolate ) will be the same in Gems Surprise. What you pay more is for the toy.In the case of Kinder Surprise, consumers did not have a benchmark about the price so Rs 30 for Kinder Joy was accepted by the consumer.

Gems will definitely get lot of consumer trials and purchases .Whether the purchases will be sustainable will depend a lot on the variety of the gifts that is inside the pack. Kinder Surprise is the master in this game. Will Gems beat the master will be a fun ( expensive though) to watch.

Related Brand
Kinder Surprise

Read More

Brand Update : Perk

Perk has gone in for a makeover. Cadbury has launched the new Perk with Glucose Energy. According to the company website, this is the first time that a chocolate brand from the company has come out with glucose energy. The brand is running a campaign announcing its new avatar.

Watch the TVC here : Perk with Glucose Energy

When I first saw the ad, I took it just as another line extension by the brand. But was really surprised at the news report suggesting the new product as a relaunch of the original Perk. Infact DNA reports that the original Perk will be phased out soon ( Source).

The reports are little vague as to whether the Perk with Glucose Energy is the New Avatar of Perk or a line extension.

If the report of relaunch is true then it is a big change for the brand. The entire brand personality is changed and frankly I am upset.

Perk always had a charm and its persona of a bubbly youthful brand was always there since its launch in 1996. Priety Zinta is still remembered along with the brand. But the new face of the Perk is entirely opposite to the brand's current image.

According to the company version, the new Perk is targeting the youth 14-18 year olds which are looking for a snack which is refreshing. The new launch is the result of a study conducted by the company which showed that youth prefers a tasty snack which also refreshed them ( source).

In my personal opinion, the relaunch campaign is a big let down. When I saw it the first time, I mistook it for some telecom ad - with all the usual stuff of a young man doing lots of stuff, trying hard , loved by all etc. But was surprised to find that it was an ad for Perk. Disgusted after finding that it is a relaunch ad.

The new campaign just poured cold water on the entire positioning of the brand. The brand lost is bubbly , cool , irreverent character and instead acquired an uncool, rational , conforming kind of a personality. Today's youth prefers those personalities who takes things easy, without effort accomplishing tasks and enjoying life Bindaass.. But the main character seems to be taking lot of efforts which just killed the brand's established persona.

The brand also has changed the packaging color. The new tagline of Perk is " Sapno se race kar le" roughly translated to " Race with your dreams " which I think may miss the mark with the young crowd. I still miss the magic that this brand brought about in its earlier campaigns. The last campaign of " Take it Lightly " was also a smart move of the brand. But the current relaunch is too off mark.

Having said that Perk has already an established equity which will prompt customers to reach for this brand. The new Perk is priced attractively and the " Glucose " factor will entice many consumers to buy this brand. Despite all these campaign, both Perk and Kitkat were not able to create any significant growth for the wafer based confectionery in the Indian market. This category still remains in the periphery of the larger market of confectioneries

Perk has changed for better or worse, the sales figures will say. But on a branding perspective, the brand just started dying..

Another thought ... what about Ulta Perk ???

All my above criticisms are based on the assumption that Perk has been relaunched and the older Perk is being laid to rest. If the new Perk with Glucose Energy is a line extension and the older Perk is going to remain in the market, then it is just a new product line extension with a lousy campaign.

Related Brand

Perk

Read More

Brand Update : Alpenliebe

Yet again another subbrand taking a personality on its own. The brand in question is Creamfills Alpenliebe. The brand launched as a subbrand is now famous because of some smart creatives.

Creamfills Alpenliebe was launched in 2006 specifically for the Indian market. The product idea and the brand name was devised in India. The brand became a huge success and is now exported to China , Poland and other countries ( Source).

Creamfills Alpenliebe although a candy is a different product when compared to Alpenliebe. While Alpenliebe is a hard candy, Creamfills comes with a creamy core.

The brand came into limelight with some very smart advertisements. One such campaign I like was the " Daddy Khar Main " ad

Watch the ad here : Creamfills Daddy ad

The ad smartly communicated the core positioning of the brand. Creamfills is positioned as a candy with a " surprise cream core " inside. The ad had the tagline " Kuch Alag Achanak " translated to "Suddenly Something surprising ". The brand uses the " Surprise " angle to convey the creamy core of the product. The ad was a big hit so was the product.

Last year, Creamfills launched another campaign . The ad was one of the best I saw in recent times.

Watch the ad here : Creamfills Lions Ad

Like the earlier ad, the new TVC reinforced the positioning of the brand of the surprise core. The ad seems to be expensive but worth all the money spent on the animation. ( read an interesting story about the tvc here).

What I liked about the ad most is that it is never boring. I have watched it many times but still it is enjoyable and the message is conveyed spot on.This brand is an example of the power of a good idea backed by smart creative execution.

The natural question that comes to my mind is whether Perfetti missed the opportunity to create a new brand rather than launching a sub-brand of Alpenliebe. Creamfills shares most of the brand elements of Alpenliebe like the color of packaging . But the positioning of Creamfills is entirely different from that of Alpenliebe. Although the parent Alpenliebe brand is not going to be significantly affected by this different positioning, I feel that Perfetti could have given Creamfills an independent role rather than being tied up to another brand.

Related Brand

Alpenliebe

Read More

Brand Update : Cadbury Dairy Milk

Cadbury has launched a new variant of Dairy Milk branded as Dairy Milk Silk. The brand is currently running two TVCs for this variant

Watch the tvc here : Dairy Milk Silk Dance

: Dairy Milk Silk Conference

The brand has been moving away from the celebrity endorsed approach it was following in the last few years. The new campaign is refreshing and brings back the memories of its earlier iconic campaign " Asli Swaad zindagi ka" . I liked the conference one than the dance one.

As I understand , Cadbury Dairy Milk Silk is a smooth and silky version of the original Dairy Milk. The brand is priced at a premium over the Diary Milk which makes it an Upmarket Stretch in marketing terms.

The ads are spot on the brand's core positioning of " enjoying the moments". The agency has conveyed the message in such a captivating manner that many adults who has forgotten about the original brand promise and experience will be attracted back to the brand.

I hope that the brand will scale new positioning heights and it is a learning experience to watch this brand evolving itself.

A related nice article in Afaqs.

Related Brand

Cadbury's Dairy Milk

Read More